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REFUND POLICY

Refund Policy and Final Sale Declaration for Shri Mangalya Foods E-commerce Website:

1. Refund Policy

At Shri Mangalya Foods, we take great pride in offering high-quality, freshly made food products. Due to the nature of our products, we adhere to a strict No Refund Policy. All sales made through our e-commerce website are final.

2. All Sales are Final

Once an order is placed, it cannot be cancelled or modified. We encourage our customers to review their orders carefully before finalizing them. Since our products are perishable and made to order, we cannot accept returns, exchanges, or offer refunds once an order is processed.

3. Exceptions

The only exceptions to this policy are in cases where the product received is:

  • Incorrect (an item different from what was ordered)
  • Damaged or defective upon arrival

In such cases, please contact our customer service team at shrimangalyafoods@gmail.com within 24 hours of receiving the order with photographic evidence of the issue. We will assess the situation on a case-by-case basis and, at our discretion, may offer a replacement for the specific item. No monetary refunds will be provided.

4. Customer Responsibility

Please ensure that the delivery details provided are accurate with nearby landmarks and reachable phone numbers. Shri Mangalya Foods will not be responsible for non-delivery or mis-delivery due to incorrect addresses or unavailability of recipients.

5. Product Representation

We make every effort to accurately represent our products on our website, including descriptions and images. However, variations may occur, and the actual product may differ slightly in appearance from how it is displayed on the website.

6. Contact Us

For any questions or clarifications regarding our No Refund Policy and All Sales are Final declaration, please contact our customer support at shrimangalyafoods@gmail.com.

7. Agreement

By completing a purchase with Shri Mangalya Foods, you are acknowledging and agreeing to our No Refund Policy and accepting that all sales are final.

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